我覺得好煩躁, 希望有巴打可以解答到我

nitz

我覺得好煩躁, 老公部blackberry無啦啦俾pccw收$13xx email data費, 話用多左40幾mb, 簡直離晒普! 同pccw deal左4-5日, 佢地一口咬定我老公有用到, 話係機樓顯示有晒日期有晒data, 但係問佢用左o係邊佢又up唔出, 話blackberry有加密, 所以佢地睇唔到. 如果懷疑俾人盜用可以叫我自己報警, 但係張單都係要交 (*sorry*我仲要係自動轉帳)! 同佢拗左幾日, 話叫我一定要交, 方案一: data果度俾個7折我, 即係減$4xx; 方案二: 俾多少少$ upgrade個plan再簽18個月約! 佢到on9! 咪即係用第2個方法要我俾哩筆錢!? 我話如果係咁, 咁我會去消委會投訴, 之後cut左個auto-pay, 下期開始唔交! 我話我唔係賴皮唔交成張單, 但係無用過果部份我唔會交. 你再同你公司傾下, 睇下想成張單收唔到+無左2個客定點. 佢話再覆我!
ps: email data係blackberry上網用的data (收發email, whatsapp, wechat, line, bb msg ....etc, ) , 而普通data係用browser上網的data (gprs), blackberry用o既system係唔同.

因為我老公係用icloud email, set唔到落blackberry度, 所以部機根本無set up email account. 而whatsapp大家都知道用黎收相的話係會壓縮左做幾十k一張. pccw話我老公係某2日o既半小時內用爆左的, diu! pccw 個network e+好快咩, 點o係半個hr收20mb 相啊??

有無朋友仔係去消委會成功投訴過電訊公司o既呢?
或者可以教我點做先唔使交果$13xx

andychu22

叫佢機樓顯示有晒日期有晒data Print 番比你

andychu22

去"生果日報"報料投訊攪大佢

nitz

佢話blackberry有加密, 睇唔到來源,只check到日期時間

去apple daily應該點做?

gdben

睇睇係唔係重左毒....可能下左邊D  app有後門....偷流量啊.....格過部機喇.....再有問題.....換機同電信商喇

nitz

blackberry應該唔會有毒, 因為佢唔同android / apple機o既system ga

andychu22

話係機樓顯示有晒日期有晒data, 但係問佢用左o係邊佢又up唔出, 話blackberry有加密, 咁即係話咩都得!!

你張成件事比左生果先留電話, 佢地會打比你

andychu22

http://www.hkepc.com/forum/viewthread.php?tid=1958560

ofca 投訴喇, 無約束力? ofca唔可以叫佢退錢, 但佢都要跟同俾證據。唔係可以罰佢錢。
到時ofca會覆你, 咁你就有證據入小額。
當然你會唔會為呢啲小數目入小額同佢玩係另一回事, 同埋入完小額先話退俾你你又係浪費左時間。

andychu22

http://www.baby-kingdom.com/foru ... ble&tid=5257084

http://mobile.discuss.com.hk/viewthread.php?tid=21906186

http://www.baby-kingdom.com/foru ... ead&tid=1941929

evo4b

電訊商唔會只保存日期和時間，至小包含
1. 日期時間
2. 邊個號碼用數據(source)
3. connect去邊(妳搭的士，試下唔講目的地，的士佬會唔會送到妳去妳想去嘅地方)
4. 結束連接時間
5. 數據用量

pccw話無資料，只係想死無對證

妳諗清楚....如果pccw唔係身有屎
會俾兩個咁著數嘅方案益妳?
老虎都話妳用左..理直氣壯收妳$13xx咪得囉

所以，應該係問佢地，啲data用左喺邊...即係connect左去邊
咁先有返啲機會同佢地拗手瓜

nitz

尋日hotline果邊再覆我, 話公司話最盡只可以俾半價data我
如果我要去消委會/報紙投訴都無辦法, 佢都俾埋佢staff #我
封email係咁:
PCCW mobile service



Dear xxxxx,



With regard to your conversation with our PCCW Mobile Customer Services hotline department colleague Byron Lam (T1120096) about the local email data charge, and kindly refer to the attach bill copy for your reference. Thank you.



For the local email data charge on the July bill, we only can provide 50% discount ($1,737.79*0.5) = $868.90 and the discount provided by our manager Dickson Wong (T659656) for your reference.



For further assistance, you may reach our colleague through:

Hotline: 2888-8778 press 0
Fax: 3404-5400

If you have any further enquiry, please feel free to contact our 24-hour Customer Hotlines for immediate assistance:  Business Customer Hotline: 10088




Yours sincerely,

PCCW Mobile Services


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nitz

我宜家等緊cs果邊o既跟進組再覆我, 佢地話要查1星期

nitz

剛剛寫左email俾雲海向佢請教, 唔知佢覆唔覆我呢?

andychu22

剛剛寫左email俾雲海向佢請教, 唔知佢覆唔覆我呢?
nitz 發表於 2013-8-16 11:10 AM

有無去

雲海個blog

http://wanhoi.mysinablog.com/

nitz

email左ja